I have not received my men's and women's season tickets as I type this post.  The last e-mail I received from the ticket office stated that all season ticket holders would receive their tickets by Friday, Nov. 11, 2016.  I'm going to the women's game in Columbus this morning.  I hope my tickets for the men's game tonight are at my house when I return from enjoying the women's team's upset of Ohio State.   Then it's off to the Palumbo hopefully with ticket in hand.

​GO DUKES!

Sorry, this is the kind of inexcusable crap that happened in the Amodio era. He always wondered why longtime STHs were dropping in droves, clueless little dope that he was.

I hope Mr. Harper will address this.

102 and El Duque you couldn't have said it better.  Why hasn't Harper cleaned house??????  Mr. Harper if you are listening, this is another example of why myself, and at least 4 others I know, no longer have season tickets.  It's also why I don't help sponsor any fund raising efforts, which I've done in the past.  Someone get leadership at DU to understand what TQM (total quality management) means.  When you have no commitment (Dr. G are you listening), no leadership and no accountability you have..................NO GOOD RESULTS and man are we used to that.  What a crock that DU used to crow about their "commitment to excellence".  I am already depressed, but not surprised, just hearing this story.

Just called the ticket office. No answer and no record a message. Just kept ringing. WTF! On the day of the first game.

Ken:  Call 412-396-5124 or 412-232-DUKE  I didn't have my tix either but was able to get through easily.  I made arrangements to get my tix for tonight and Sunday's ladies games.  (Assuming tix are not received on Saturday) I will go through the inconvenience of going to will call to pick them up-men's and women's tix without complaint.  Stuff happens and it serves no purpose to Complain and complain.  All it does is give fodder to people who have their own agenda to publicize why they don't want or have season tix.  (i.e., I won't get tix til a new coach is hired that suits me and makes me happy)  An advisory was sent over ten days ago that a hitch came up that would cause late delivery of the season tix.  An APOLOGY  was given.

At this point if I was running the AD I would make tickets available to the public for free on the condition that once this team reaches the NIT or better we start charging for tickets again. Why? Why make an event exclusive that basically no one wants to attend. It only further limits attendance numbers. Pros for free tickets in my mind include:

New people viewing and developing a relationship with the product.

Bigger attendance numbers in general. I guarantee there are people that would go if they didn't have to pay to watch an average product. The only reason I am at most home games is because I don't pay to watch an average product. I wouldn't be there as often if I was paying.

Get old season ticket holders back in the building and within touching distance of the product. How many of you guys that cancelled your tickets would go tonight if you could go and yell at Ferry in person for free?

Key point: much bigger jumps in attendance numbers if the the team gets hot. Last year when we had the great start, we could have seen the number of people attending games jump more dramatically at the opportunity to see a winner for free. And less attendance drop off if there is a losing streak for the same reason.

Ability to reconnect with people living in the city that didn't go to Duquesne. If the team gets hot and attendance is free, people will be much more willing to adopt a new team that is winning and again develop a relationship with the product.

The way I would approach this is to begin an agressive marketing campign reaching out to all alumni in the area, previous season ticket holders, and every single freaking youth basketball orginization, community association, area school teams and every local organization you can to offer free tickets to anyone who would like to attend. Make 1,500 phone calls. If you get 700 positive responses (less than half) and they bring 3 to 4 people, you have a full palumbo center and a great game day atmosphere, which can actually also benefit the performance of the team. Take the position that we want to give back to the community, and invest in them to eventually gain a return in the form of attendance revenue at and only at the point when we earn that from the fans (a real postseason).

Then you have some real momentum. Full crowds would help with recruiting. Season ticket holders that have began to feel disgruntled would come back. You could actually make a game an event, which would help get students in the building.

What they face losing from this in the form of attendance revenue is absolute peanuts. As I've seen first hand, when I see attendance numbers of 3,000 plus for games over the past few years, I laugh at how much they are inflated. The money they make from tickets right now is inconsequential.

The ultimate caveat to that too is once you do reach that point of success, you then have a large loyal fan base who understood the agreement and will be more than willing to shell out some dough to be there, which could make the basketball program actually profitable, imagine that?

At some point, when you fall so far, you have to think outside the box and do something different. What do you guys think about this idea? Maybe I'll take it to Harper personally.

WashPaRick wrote:

Gave up my tickets last year. They wouldn't have had to give me free tickets to keep me coming. All it would have taken was to not raise my price for two tickets by $285. They told me I was getting a promotional price and the promotion had ended. I had those seats 6 years and was not aware It was a promotional price. The only thing they have done to try and get me back was send me a couple of free tickets for a noncon game last season. Never a good idea to raise prices when you're trying to sell a subpar product.

 
I hear you but I'm trying to address the issue as a whole, and as a solution to raise the profile of this university's basketball profile in the community. Tell me we wouldn't get a ton of press coverage if we publicly stated we would be giving away tickets until we reached a significant postseason tourney. It would be good for our image and get people talking about us.

And come on Washpa, we both know that's a line of bs about promotional pricing. No one runs a six year promotion. They clearly raised ticket prices to make up for lost revenue of six years of more people dropping ticket plans than new people purchasing them, which actually plays right into my point. How are you going to make an event exclusive if no one wants to go?

We are losing sth left and right what do we do? Jack up the prices on the people still coming around with a stagnating or worsening product on the court. This is the type of brain dead logic that gets you where we are now, thus my rather radical suggestion that I do believe has some legs.

Sounds like Duquesne just reverting to type.  Hysterical that they can't get season tickets to the few people that buy them in time.

Let's be honest, season tickets sell when the demand is so great, that there is a chance that good seats won't be available for attractive games. If fans know they can get good seats for Dayton, or VCU without buying season tickets, many won't. If the Dukes would do well enough on the court to start attracting 3,500 a game, season ticket sales will pick up, as fans would be afraid of being shut out for big games, or being relegated to the worst sections.

Is there a reason why, in this day and age, we mail tickets?

I got to Heinz Field every year to see the Steelers. Always get tickets electronically.

#ItIs2016